Before a meeting starts it shows my webcam fine, if I go into settings and test the webcam it works fine. As soon as I start a meeting the webcam is disabled.
Only way ive managed to fix this is to uninstall and reinstall. However after a restart it happens again and I have to uninstall and re install. A second Computer in the office has just started doing this.
Has anyone else had something similar?
Both computers are windows 10 and surface pro's using built in camera
Hi @MattB41
This behavior is certainly abnormal, but shows that the hardware is compatible with the newest GoToMeeting build.
Are there any webcam driver updates available through the manufacturer website?
@sdelpoio Please elaborate on a couple of things for us to help diagnose: