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Can't hide attendee bubbles in New UI
Hello. While I can control the attendee list and hide it, I cannot hide the attendee bubbles on the new UI. This presents issues for me when hosting meetings with contracted clients who have privacy clauses in place with our organization. I have addressed this issue repeatedly with customer support. Please advise when this will be fixed on the new UI.
With the latest GoToMeeting release, when you hide the Attendee list for everyone this will also anonymize the Attendee Bubbles where the webcam images reside.
Thanks for your patience while this feature was finalized.
22 Replies
With the latest GoToMeeting release, when you hide the Attendee list for everyone this will also anonymize the Attendee Bubbles where the webcam images reside.
Thanks for your patience while this feature was finalized.
Hello,
I've noticed that the names of participants are not recorded on their webcams.
The webcam section is recorded and shows on the recording, and the names did show on the live session.
Is there a reason for that, and something that can be done to fix it?
Thanks in advance!
Yes everything is disabled as you can see here
Thank You for the replyFrancoHi Frank,
Do you have the Webcams, Chat and Attendee List all disabled in your GoToMeeting settings while broadcasting?
Hello,
I've been with goto meeting for many years.
I was able to simply share a screen without anyone knowing who's in the meeting.
Now some are saying their names are displayed as you see here.
https://gyazo.com/7a41b40b621683135911c8672bdce4c3
I open my meeting in the old system, thinking my members would open their app on the old too.
Yet some members, not all, see the bubles with their names inside.
I disabled the attendees list as you see here
https://gyazo.com/32ab5fd12a28df92949f985174726264
and yet they are still able to see the list.
1 member said he was found on facebook, a competion of mine, offering him a better deal.
He told him that he was found thru the names listed on the bubbles.
Can you please fix this problem.
Also, as a moderator, i disabled chat, which works perfectly.
But, is there a way i can still private message a memeber without having to enable the the chat.
I would just like to have a 1 to 1 chat with a member but still keeping the chat disabled for everyone.
Thank You
Frank
- So I am now using 10.9 which displays the initials instead of the names which is a step in the right direction. What about being able to hide the attendees like I can with the attendee list?
No, as a user I can say it hasn't been resolved and remains a privacy issue. If it isn't corrected when my contract comes up for renewal I'll move to another provider. They haven't been eager or quick to address the issue in my opinion.
Hello, has this issue already been resolved? We don't find any way to hide the attendee's bubble and if this is not possible, the whole software is not suitable for us bcause during webinars attendees should not see who else is attendeeing - happy if you can help us with this issue.
Thank you ans best regards
You should receive the upgrade in the coming days. I'm sorry I don't have the exact rollout schedule.
My suggestion is that nothing shows there if I choose.
When is 10.9 coming out? I've got mine set up so that it gets the latest release automatically.
Thanks
