Firewall settings for GoToMeeting

[nainesh]

I came across two support pages

https://support.goto.com/meeting/help/minimal-firewall-settings-for-the-goto-app

https://support.goto.com/meeting/help/allowlisting-and-firewall-configuration

 I want firewall rules for GoTo Meeting.

How to figure out which is the latest one ?

[GlennD]

Hi @nainesh, welcome to the community.

Sorry for any confusion, both have the latest information, but one is targeted specifically at GoTo App users.

•  Allowlisting and Firewall Configuration for GoTo Meeting - Is a parent article 
• Minimal Firewall Settings for the GoTo App - Is specifically for GoTo App users (which is the one you want)

[nainesh]

Hi @GlennD  !

Thanks for your response.

I need some more help here.

I want to know what UDP ports and IPs are used for a  GoToMeeting call. The call can happen on GoTo Mobile App / Desktop App, on a browser or on any other platform.

Minimal Firewall Settings for the GoTo App

As per this article, UDP ports 45000-65535  and 3478 are used.

Allow listing and Firewall Configuration for GoTo Meeting

In the parent article,

UDP Port 1853 and 8200 are mentioned for " VoIP" ( and also in-session communication).

I am a little confused here. VoIP is used in calls, right ? Can I also get traffic on UDP port 1853 and 8200 when on GoToMeeting call on any platform ?

[GlennD]

Hi @nainesh,

It depends on if you are using GoToMeeting Classic (orange flower looking icon), or the new GoTo App experience (G icon).

• If you are still using GoToMeeting Classic: 
  UDP 8200 Recommended, used for integrated Voice over IP (VoIP) and in-session communication
  UDP 1853 Recommended, used for integrated webcam video support and Voice over IP (VoIP) and in-session communication
• If you are using the GoTo App:
  UDP port 45000-65535 or
  UDP port 3478 or
  TCP port 3478 or port 443