Forum Discussion

schiras's avatar
schiras
Active Contributor
5 years ago
Solved

Hand Raising

Hand raising has been requested for years.  It's really hard to explain to people why we should use GoToMeeting over the privacy hole laden zoom product, when such a basic feature is not available.  It also makes it difficult to hold meetings.

 

And while gotowebinar has the hand raise feature, dial-in participants have no way to raise their hand nor are they displayed in the attendee list, so we can't even control their mic.

 

Seems to be a major disconnect here between basic needs/functions and what LogMeIn is offering 

32 Replies

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  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi ckayem,

     

    Can you provide some more details? Were you using the latest version of the GoTo app Version 4.6.0 (4.6.0.3)? 

     

  • ckayem's avatar
    ckayem
    New Contributor
    2 years ago

    So hand raising doesn't work with the windows app.  And in the browser interface, some cameras don't work.  Very disappointed.

  • PeterParslow's avatar
    PeterParslow
    Active Contributor
    2 years ago

    Of course, the host also needs the correct client

  • PeterParslow's avatar
    PeterParslow
    Active Contributor
    2 years ago

    That's really helpful, thanks. I'll let the various meeting organisers know, and hopefully they'll adopt the new experience.

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi PeterParslow, 

     

    The GoTo Meeting organizer controls if the meeting uses the classic GoToMeeting or the new GoTo App experience. The organizer can switch to the GoTo App by signing into their account on our website > open the menu in the top right > Settings > Meetings

     

  • PeterParslow's avatar
    PeterParslow
    Active Contributor
    2 years ago

    Sadly, today's meeting has reverted to the old interface - no "raise hand".

    What is it that controls when I see the "new experience" and when I don't? I haven't managed to spot a pattern or way to influence it.

  • PeterParslow's avatar
    PeterParslow
    Active Contributor
    2 years ago

    This morning, that is the "experience" I get. I'm not aware of changing anything since yesterday!
    Let's hope it stays!

  • PeterParslow's avatar
    PeterParslow
    Active Contributor
    2 years ago

    How do I make this visible in the GoToMeeting desktop app version 10.19.0?

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    We are pleased to announce that Hand Raising is now available in the new GoTo App experience! Check out this article for more information.