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Mute attendees Permanently
Hi everyone,
In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why:
a) There are situations where the attendee is not conscious that he/she is the one surrounded by noisy distractions and the host have to stop or be interrupted by other attendee/attendees who says what is already obvious to everyone: someone has unmuted the audio and now is disturbing the meeting.
b) Depending on how youg the attendees are or how disrespectful they can be, there are also situations where the attendee does not care about the content and allow himself/herself to interrupt the meeting consciuously or irritate other attendees, not giving ears to the host or what he/she says.
Such situation is more visible and present these days when schools or random courses are using online rooms to share classes.
Hoping to read from your experience in this matter as well.
Regards,
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
66 Replies
Nakatsubo It may vary depending upon the device you're using, but most smart phones will have a button on the face that shows all the different apps in use. You have to be connected by phone in order for this to work, and once you switch to the phone app there should be a keypad icon to activate the numbered key options.
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Hi GlennD,
Thank you for the information. I firstly called to know better if the resource was available and they informed they had it before, as you said.
I just believe this is an important tool a host should have.
I presented two situations where this resource is useful, but the second was more general and not something that happened to me. I see your point about dismissing people, but I think it wouldn't be the best solution because this action can be rude for the others as well, while mutting that person would be something just between the host and the attendee.This will be a great feature to have in GoTo Meeting. The mute all features works great but attendees can simply unmute themselves. This feature is available in Zoom Meeting basic features. I wonder how we suggest this feature for GoTo Meeting?
So your solution seems to tell us to use a different platform. From an end-user viewpoint, that is not a solution. GoToMeeting does not state up front that the organizer cannot maintain control over their meeting. Instead, the organizer discovers, mid-stream, that it is a free for all with no way to manage it. Then you tell the organizer, after the fact, to go to a different platform if they want to be able to actually be in charge of their meeting. I will not bother any more with GoToMeeting when other services actually provide the service that is expected.
