New to GoToMeeting? Start here.

[GlennD]

Hi,

Here is a list of useful resources and some answers to common questions that new GoToMeeting customers may have. Starting with a great video by our own Erick Maki.

HowTo: Optimize Your GoToMeeting Experience from Day 1

• Only the organizer hosting the GoToMeeting pays, all meeting attendees can download the software and join the meeting they have been invited to for free.
• There are 3 plan options with different attendee levels: https://www.gotomeeting.com/meeting/pricing
• The System Requirements for meeting organizers are here: https://support.goto.com/meeting/help/system-requirements-for-organizers-g2m010024
• The System Requirements for meeting attendees are here: https://support.goto.com/meeting/help/system-requirements-for-attendees-g2m010003
• GoToMeeting includes built-in computer audio (VoIP), so you can use a headset or headphones with your computer's microphone to join the conference call. You can also dial into the conference call using one of our local toll numbers or a toll-free number if the organizer provides one. More details here: https://support.goto.com/meeting/help/connect-to-audio-using-your-telephone-g2m050044

• Complete User Guide: https://support.goto.com/meeting/new-gotomeeting-guide
• A Guide To Working Remotely: https://support.goto.com/meeting/coronavirus
• Getting Started https://support.goto.com/meeting/videos?labelid=4f884133
• How to use the Control Panel https://support.goto.com/meeting/help/video-how-to-use-the-control-panel-1-52
• First Time Resources https://support.goto.com/meeting/help/explore-first-time-user-resources-g2m090110
• 5 Best Practices for Secure Video Conferencing with GoToMeeting https://blog.gotomeeting.com/5-best-practices-staying-secure-gotomeeting/

[Tho-Mas]

thx for sharing; indeed I am facing huge requests and would appreciate a quick guide for new onboarded users
-> how to use G2M on PC's
-> how to use on iPads
-> best practises using it as well as differences in features available
does such exist somewhere?
Do all helping materials on your site reflect most recent versions (like new UI and features)?
I must avoid spreading something out that is outdated, but have no time to verify

[dvaniah]

How do I play back the  recorded audio of my meeting, and can I show a document off my computer on my meeting screen?

[GlennD]

Hi @dvaniah 

Yes, you can share your entire screen or just an application. A meeting can be recorded to your computer or to the 'Cloud' and shared. Please take a look at our user guide: https://support.goto.com/meeting/new-gotomeeting-guide

[Dave26]

Hi! I'm creating a help site for our IT department and am wanting to add a couple of documents about how to setup a GoToMeeting and how to join. I couldnt find a PDF resource for this, only a page on this site. I didn't want to use a screen shot of it. Are these available anywhere?

[GlennD]

Hi @Dave26,

We do not have any PDF guides but we do have a lot of other resources for getting new users started with GoToMeeting including short informative videos:

• Getting Started https://support.goto.com/meeting/videos?labelid=4f884133
• How to use the Control Panel https://support.goto.com/meeting/help/video-how-to-use-the-control-panel-1-52
• First Time Resources https://support.goto.com/meeting/help/explore-first-time-user-resources-g2m090110

[ConsejoCEA]

Hi

How can we control the access to the meeting?, what happen if some attenders share the link and the password? is there any way to contol one access per link for just one device? because we want to have an important webbinar but just for our exclusive clients .

thanks

[AshC]

@ConsejoCEA  You may also choose to dismiss unidentified attendees, and Lock the meeting room when ready to close the door.  There is no way to stop someone from sharing a meeting password with others.