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kmgen
New Contributor

No invoice after purchase

Hello,

usually we were getting an invoice after succesful payment but this time there is no mail with it.

There are invoices in the billing center but without VAT number.
How can I get PDF invoice file with VAT number?
Regards,

Kamil

1 ACCEPTED SOLUTION

Accepted Solutions
KateG
GoTo Moderator

Re: No invoice after purchase

@kmgen I'm sending you a PM with the Invoice, please check your messages, thanks. 


Kate is a member of the GoTo Community Care Team.

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3 REPLIES 3
KateG
GoTo Moderator

Re: No invoice after purchase

Hi @kmgen Welcome to the GoTo Community

 

I checked with the team and the VAT number is located on the Invoice, under the GoTo Technologies address. You should be able to see that in the billing center. If you can't find it, I can private message it to you here. 


Kate is a member of the GoTo Community Care Team.

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kmgen
New Contributor

Re: No invoice after purchase

Thanks for your reply.
Unfortunately, our VAT number is missing on the invoice in "Invoice History".

KateG
GoTo Moderator

Re: No invoice after purchase

@kmgen I'm sending you a PM with the Invoice, please check your messages, thanks. 


Kate is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!


Free new user and admin training