I've updated my profile picture in my account settings via the website. This profile picture does not show up in the gotomeeting app.
I would like to have this show when my camera is turned off. I don't see a way to do this in the app preferences.
Try this manual removal technique by locating <user>\AppData\Local\Temp\G2MWTMyProfile
Then delete the picture there, and upload a fresh version thereafter.
We don't see any profile pictures in Go To Meeting, it seems to be a Lab's function that does not work either on the Mac (or on Windows in our tests).
As your competitors have working profile pictures for their meeting participants is there a plan to add this to GoToMeeting? Not everyone can participate by video and 10 months+ of looking at initials in meetings is getting old. @AshC