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New Contributor

Re: Sending files during gotomeeting

My company is moving away from GoToMeeting going to a competitive product just so that we can get this feature. We do tech support and regularly have to transmit files. The lack of this feature is losing the company money and GoToMeeting is losing money by people opting to go someplace else.
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New Contributor

Re: Sending files during gotomeeting

This is a great idea.
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New Contributor

Re: Sending files during gotomeeting

Hi, 

This seems like a great idea. I am looking for some clarity on the file sharing scenarios mentioned above. Are you looking to share a file that is local on your machine with attendees in the meeting? Or Or is the file on a cloud storage system?And you are looking for attendees to share file with organizer in the meeting? or is it with everyone in the meeting?

Appreciate any details you can provide.

Thanks!
Rutu
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New Contributor

Re: Sending files during gotomeeting

It would seem the best solution would be to have the transfer through the GOTO session, with the person sharing having the ability to select all, or pick from the list of users.  Then a link for the recipients to download the file locally.  Of course in a support scenario this would usually be a one to one transfer.
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New Contributor

Re: Sending files during gotomeeting

Or have the organizer have the ability to do a cut and paste of a file to the presenter's PC.
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Active Contributor

Re: Sending files during gotomeeting

Looks like this has been on the roadmap for over 3 years. Any progress?  I've been a GoToMeeting subscriber for many years, and would really like this capability. We currently use DropBox, but I'd really like to be able to send a file securely using GoToMeeting.  Please?
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Active Contributor

Re: Sending files during gotomeeting

Hi Ash, Thanks for the reply.

That's an interesting approach, and I'm guessing it'll come in handy at times, but it's not much of a substitute for being able to share files on the fly. (Plus, I don't even have a "Beta" tab in my account, so I can't test it). Currently, to share a file, I need to add the file to my dropbox, copy the link to the new file, and then paste it into the chat box.

Being able to share a file directly would be a wonderful enhancement (and I hope that functionality gets back on the roadmap -- Glen's response to Kevin above from 3 years ago says that File Sharing was on the roadmap then, but it has apparently been removed -- I'd love to know why this was not deemed a useful feature...)
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New Contributor

Re: Sending files during gotomeeting

This is pretty basic functionality.  We're not a huge account, but we'll be moving on to another service that can provide it.  I need to send slide shows, technical documents, and the like to those that join my meetings.  Having to direct them to an additonal web page is kludgy and bad design.
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New Contributor

Re: Sending files during gotomeeting

This reply was created from a merged topic originally titled I need to transfer files to the computer I'm connected do with GoToMeeting. How ....

Is file transfer between computers possible with GoToMeeting?
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Active Contributor

Re: Sending files during gotomeeting

This really does seem like pretty basic (and essential) functionality for this type of product. I've been a GoToMeeting customer for over 12 years, and though there have been some nice enhancements along the way, I'd sure like to see something that addresses this need -- this is one of the biggest shortcomings of the software for the way I use it.  

PLEASE add this functionality!