After no response on this for years, and realizing that the plan I was on cost more for fewer features than if I were a new customer (they added new features to new plans with lower prices, but kept me on the old plan), I decided to jump ship and move to a competitor with more features for a lower price. When I called to ask about it, the person with whom I spoke was polite, but didn't seem interested in keeping me as a customer even though I'd been with them for nearly 15 years and given them thousands of dollars. So I left.
My new solution costs less and has the ability to share files (and is actually free for 1 on 1 meetings and free for group meetings up to 40 minutes). It doesn't necessarily have all the bells and whistles that G2M does, but it has what I need.
I know this thread is marked resolved, and I think the work around of using a dedicated file sharing service to create sharing URLs was an acceptable back in 2014. The problem is the market has evolved from 2014, and now having basic file sharing via your meeting solution is a common feature. I manage a lot of GTM licenses at our organization and this has come up as a request several times. GoToMeeting needs to seriously prioritize implementing this if they want to stay competitive in the market.
Thank you for the reply @AshC . It's good to hear that GTM is considering adding this. We have several engineers who are quite vocal the competitors have this feature at GTM does not. Is there any roadmap with other features that are in the development pipeline?
7+ years in the Roadmap seems to indicate that the priority is set low and it will never be done. That is sad considering as others have pointed out that there are plenty of competitors with this feature. As soon as someone higher up than my group tries to do this and realizes that it's not available I'm sure I will be directed to find a different conferencing solution.