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Forum Discussion
Jürg Schärer
9 years agoNew Member
System slows dramatically down during GoTo Meetings
Notebook Dell Latitude 7370 - Model 2016 running under Windows 10 latest Release and updates.    My entire system becomes enormously slow when sharing my screen in a GoTo Meeting.  All aspects slow do...
- 9 years agoHi Jürg, 
 Sorry for that.
 What can sometimes happen after an update, is that the hardware may also need some new driver information. I would go here to confirm your product ID, and install any updates before rebooting and testing GoToMeeting broadcast capabilities again: http://www.dell.com/support/home/us/en/19?app=drivers
Alysium
4 years agoNew Contributor
Hi!
We have the same problems with older XPS13 laptops from Dell.
Now we bought a new one (XPS13 9315) with 16GB main memory and again have huge problems
when running the new Goto app.
Windows and all drivers are up to date.
If we don't solve this problem we have to move to another meeting platform as all our sales people
need stable online meeting apps.
So is there any solution for this?
As all works with other tools like (Teams/Zoom) this can only be a problem of GotoMeeting.
Kind regards, 
Thomas Gebert
Alysium-Tech Gmbh
IT Admin
TC5998
4 years agoActive Contributor
as far as we can tell at our shop this is a common issue with the new GTM app. If you are are not running the new upgraded GTM app your mileage may vary. But in our testing our HP Elitebooks running 16mg of ram and Intel i5s bog down terribly with the new GTM app. Still some beta work to clean up there I think.