Hi @DD_38135 , appologies.
We have had some service disruptions today, and this may have something to do with your ongoing connection problem. We are currenlty tracking the GoToMyPC Service Status here: https://status.logmeinaccess.com/
I expect an improvement within the next hour or two. Please follow the referenced status page for more details.
I did see the link and that the issue was still being looked at. I did try again this morning but I still received the same error. I will keep monitoring the other thread. Thank you