My work requires me to use a clone copy of my hard drive when I'm on the road (I'm on Mac OS X, using Carbon Copy to create the clone). Sometimes when I try to log in, I get the message "You have tried connecting your host computer to itself. You must be at another computer to remotely access this computer using GoToMyPC." Other times, the connection works fine. How can I make it work all the time? Ideas?
If your cloned computer includes the GoToMyPC Host software (which I suspect it does), this is why you are having this issue. Please uninstall the GoToMyPC Host software from your Clone:
1. Click the MYPC icon in the toolbar across the top of the screen. 2. Click Open GoToMyPC Preferences.... You may receive a message stating "To use the 'GoToMyPC Preferences' preferences pane, System Preferences must quit and reopen." If you see this message, click OK. 3. Click Uninstall GoToMyPC. 4. Click Uninstall. 5. When prompted enter the password for your Mac to authorize the uninstall. 6. Click OK.
GoToMyPC will be removed from your computer.
Glenn is a member of the LogMeIn Community Care Team.
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