I have been using gotomypc for a year with no problems. All of a sudden I can no longer bypass the lock screen on my host computer. I click, press enter, tried sending ctl-alt-del over and over with no response.
So now I have to leave my computer unlocked at my office. Trying to do work at home and want to print reports and now my gotomypc printer isn't working saying I have to enable to the printer. I checked in settings and it's enabled.
All computers are updated with windows. I checked previous user threads and updated video drivers as they suggested. Nothing is working.
What's the problem here? Can't lock my computer. Can't print. Not a good solution
Hey anon2212,
Apologies that you are facing trouble with GoToMyPC. I would request you to DM me the following details, so I can help figuring out the issue you are facing:
1. Your username (registered email address).
2. GoTo LogFiles from remote host ( Use the following link to get them - https://support.goto.com/meeting/help/gotologfiles-for-windows-zip )
Thanks,
Abhishek