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New Contributor

Can't see host wallpaper/desktop background

I don't understand why I don't see the wallpaper on the host machine. Instead I just see a solid color background. In my case the host computer is my Mother's and I am using GTMPC to help her maintain her computer. I need to be able to see the same thing she sees.
3 REPLIES 3
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LogMeIn Manager

Re: Can't see host wallpaper/desktop background

Hi Debbie,

This done to improve performance, you can easily change this in the GoToMyPC Preferences: http://support.citrixonline.com/en_US...
Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Can't see host wallpaper/desktop background

Wow, thank you. This is all new to me as I am certainly not a pro and this is my first experience with remote access.
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LogMeIn Manager

Re: Can't see host wallpaper/desktop background

No worries, we're here to help anytime.
Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!