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New Contributor

Cannot print and copy/paste after lost Internet connexion

Since a bug with a 4G connexion, I can not anymore print on the PC with I was connected and on the same PC, I can not copy / past between two software (for example, it's work in Microsoft word but not, for example, between a web browser and Microsoft word).


Il have already check the Windows 11 insallation, process the verification of drivers, windows update, etc.


I think that the GoToMyPC driver or software is the problem.

If have uninstall and reinstall the GoToMyPC software but no result.


GoTo Moderator

Hi @Fabien_de_Gerad

Can you tell us which device / OS you are using as the client to remotely connect to the host? 

Which GoToMyPC version is currently installed upon the Host PC? 


Ash is a member of the GoTo Community Care Team.

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New Contributor

I use different plateform (IOS or windiws 10 and 11à  to connect to my PC (windows 11)

New Contributor

I use the last version of LogMeIn