Thanks Cindy. Disabling firewall and anti-virus software is not safe, please make you have them both re-enabled on your PC as soon as possible. Most software firewalls will continue to block applications in the they were already blocking, even if you disable them. Please take a look at our documentation here: http://support.citrixonline.com/en_US...
Or call our toll free Support for one on one assistance.
Glenn is a member of the LogMeIn Community Care Team.
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