Errors caused by g2avrs.exe - once per minute in Event Viewer!

[glnzglnz]

in my Event Viewer on my host PC, I have an error every minute caused by g2avrs.exe! Literally once per minute.  My host PC is a Dell Optiplex 7010 SFF with Win 10 Pro 64-bit version 20H2 and 8GB RAM.
The errors are all Event 1000, and the error text says:

Faulting application name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Faulting module name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x3608
Faulting application start time: 0x01d87d07c3fa68c2
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 82bfdda5-c571-49fe-8c33-b529beb6d5ac
Faulting package full name: 
Faulting package-relative application ID: 

Any suggestions?

Thanks.

[glnzglnz]

On my Host PC (Win 10 Pro 64-bit), with GoToMyPC version 12.3.3537, Event Viewer shows a billion Errors for "Event 1000, Application Error" regarding g2avrs.exe.

Here's one of them:

Faulting application name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Faulting module name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x3208
Faulting application start time: 0x01d87b72bf513de1
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 8eeee437-f727-480b-901c-3114d0533edf
Faulting package full name: 
Faulting package-relative application ID: 

They are happening once per minute.

But a Google search for g2avrs.exe shows nothing.

Thoughts?

Thanks.

[glnzglnz]

Bump. This is till happening.

[glnzglnz]

Still happening. Bump.

[GlennD]

Hi @glnzglnz,

Is this a company-managed computer or a personal one? Did you enable the GoTo Antivirus or was it an account administrator? 

[GlennD]

Hi @glnzglnz,

I have sent an update to your host computer, build 3551 should resolve this issue for you. Please let us know if you stop seeing the errors after the update.

[glnzglnz]

GlennD - Still happening, a gazillion times a day. On the host PC where this is happening, the GoToMyPC version is 12.3.3537.

[glnzglnz]

GlennD - My host PC is company managed.

[AshC]

@glnzglnz You may need the account administrator to approve the upgrade first. We have confirmed that build 3551 and up will resolve the issue. 

[brianweaver]

Hi,

I'm running version 3585 and the crashes/errors are still occurring once per minute. Error details below.

Faulting application name: g2avrs.exe, version: 2022.8.0.3585, time stamp: 0x62f3cdab
Faulting module name: g2avrs.exe, version: 2022.8.0.3585, time stamp: 0x62f3cdab
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x22c8
Faulting application start time: 0x01d8c48ad241a052
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 4fa423eb-e848-4a97-a601-f75f005229b0
Faulting package full name:
Faulting package-relative application ID: