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glnzglnz
New Contributor

Errors caused by g2avrs.exe - once per minute in Event Viewer!

in my Event Viewer on my host PC, I have an error every minute caused by g2avrs.exe! Literally once per minute.  My host PC is a Dell Optiplex 7010 SFF with Win 10 Pro 64-bit version 20H2 and 8GB RAM.
The errors are all Event 1000, and the error text says:

Faulting application name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Faulting module name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x3608
Faulting application start time: 0x01d87d07c3fa68c2
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 82bfdda5-c571-49fe-8c33-b529beb6d5ac
Faulting package full name: 
Faulting package-relative application ID: 

Any suggestions?

Thanks.

12 REPLIES 12
glnzglnz
New Contributor

Gazillion Errors for g2avrs.exe

 

On my Host PC (Win 10 Pro 64-bit), with GoToMyPC version 12.3.3537, Event Viewer shows a billion Errors for "Event 1000, Application Error" regarding g2avrs.exe.

Here's one of them:

Faulting application name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Faulting module name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x3208
Faulting application start time: 0x01d87b72bf513de1
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 8eeee437-f727-480b-901c-3114d0533edf
Faulting package full name: 
Faulting package-relative application ID: 

They are happening once per minute.

But a Google search for g2avrs.exe shows nothing.

 

Thoughts?

Thanks.

 

glnzglnz
New Contributor

Re: Errors caused by g2avrs.exe - once per minute in Event Viewer!

Bump. This is till happening.
glnzglnz
New Contributor

Re: Gazillion Errors for g2avrs.exe

Still happening. Bump.
GlennD
GoTo Manager

Re: Gazillion Errors for g2avrs.exe

Hi @glnzglnz,

 

Is this a company-managed computer or a personal one? Did you enable the GoTo Antivirus or was it an account administrator? 

 

Glenn is a member of the GoTo Community Care Team.

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Tags (2)
GlennD
GoTo Manager

Re: Gazillion Errors for g2avrs.exe

Hi @glnzglnz,

 

I have sent an update to your host computer, build 3551 should resolve this issue for you. Please let us know if you stop seeing the errors after the update.

 

Glenn is a member of the GoTo Community Care Team.

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glnzglnz
New Contributor

Re: Gazillion Errors for g2avrs.exe

GlennD - Still happening, a gazillion times a day. On the host PC where this is happening, the GoToMyPC version is 12.3.3537.
glnzglnz
New Contributor

Re: Gazillion Errors for g2avrs.exe

GlennD - My host PC is company managed.

AshC
GoTo Manager

Re: Gazillion Errors for g2avrs.exe

@glnzglnz You may need the account administrator to approve the upgrade first. We have confirmed that build 3551 and up will resolve the issue. 

 


Ash is a member of the GoTo Community Care Team.

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brianweaver
New Contributor

Re: Gazillion Errors for g2avrs.exe

Hi,

I'm running version 3585 and the crashes/errors are still occurring once per minute. Error details below.

 

Faulting application name: g2avrs.exe, version: 2022.8.0.3585, time stamp: 0x62f3cdab
Faulting module name: g2avrs.exe, version: 2022.8.0.3585, time stamp: 0x62f3cdab
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x22c8
Faulting application start time: 0x01d8c48ad241a052
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 4fa423eb-e848-4a97-a601-f75f005229b0
Faulting package full name:
Faulting package-relative application ID: