in my Event Viewer on my host PC, I have an error every minute caused by g2avrs.exe! Literally once per minute. My host PC is a Dell Optiplex 7010 SFF with Win 10 Pro 64-bit version 20H2 and 8GB RAM.
The errors are all Event 1000, and the error text says:
Faulting application name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd Faulting module name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd Exception code: 0xc000041d Fault offset: 0x0000000000082426 Faulting process id: 0x3608 Faulting application start time: 0x01d87d07c3fa68c2 Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe Report Id: 82bfdda5-c571-49fe-8c33-b529beb6d5ac Faulting package full name: Faulting package-relative application ID:
Any suggestions?
Thanks.
On my Host PC (Win 10 Pro 64-bit), with GoToMyPC version 12.3.3537, Event Viewer shows a billion Errors for "Event 1000, Application Error" regarding g2avrs.exe.
Here's one of them:
Faulting application name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd Faulting module name: g2avrs.exe, version: 12.3.0.3537, time stamp: 0x626fb5dd Exception code: 0xc000041d Fault offset: 0x0000000000082426 Faulting process id: 0x3208 Faulting application start time: 0x01d87b72bf513de1 Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe Report Id: 8eeee437-f727-480b-901c-3114d0533edf Faulting package full name: Faulting package-relative application ID:
They are happening once per minute.
But a Google search for g2avrs.exe shows nothing.
Thoughts?
Thanks.
Hi @glnzglnz,
Is this a company-managed computer or a personal one? Did you enable the GoTo Antivirus or was it an account administrator?
Hi @glnzglnz,
I have sent an update to your host computer, build 3551 should resolve this issue for you. Please let us know if you stop seeing the errors after the update.
GlennD - My host PC is company managed.
@glnzglnz You may need the account administrator to approve the upgrade first. We have confirmed that build 3551 and up will resolve the issue.
Hi,
I'm running version 3585 and the crashes/errors are still occurring once per minute. Error details below.
Faulting application name: g2avrs.exe, version: 2022.8.0.3585, time stamp: 0x62f3cdab
Faulting module name: g2avrs.exe, version: 2022.8.0.3585, time stamp: 0x62f3cdab
Exception code: 0xc000041d
Fault offset: 0x0000000000082426
Faulting process id: 0x22c8
Faulting application start time: 0x01d8c48ad241a052
Faulting application path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Faulting module path: C:\Program Files (x86)\GoToMyPC\g2avrs.exe
Report Id: 4fa423eb-e848-4a97-a601-f75f005229b0
Faulting package full name:
Faulting package-relative application ID: