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New Contributor

Firefox Browser Window Blank Windows 10 Host

Once I upgraded to Windows 10 on my Host and Client Computer, I receive a blank (white) screen when opening the Firefox browser on my Host Computer.

Chrome works fine.

Any suggestions?
4 REPLIES 4
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LogMeIn Contributor

Re: Firefox Browser Window Blank Windows 10 Host

Hi Russell,
Was this in relation to GoToMyPC connections?  If so, have you completely uninstalled the software before testing again?

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New Contributor

Re: Firefox Browser Window Blank Windows 10 Host

Yes, this is in relation to GoToMyPC connections.  I'll try to uninstall and reinstall the software on the Host.
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New Contributor

Re: Firefox Browser Window Blank Windows 10 Host

Same problem here and in other apps. Did you ever get an answer for this?
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LogMeIn Contributor

Re: Firefox Browser Window Blank Windows 10 Host

If you have this problem specifically in Firefox, you can try disabling acceleration in that browser specifically to see if helps:  https://support.mozilla.org/en-US/kb/performance-settings?as=u&utm_source=inproduct

If the issue is affecting all applications, I would next visit the website of your Host computer manufacturer to confirm all video drivers are up to date.