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Russell Dixon
New Contributor

Firefox Browser Window Blank Windows 10 Host

Once I upgraded to Windows 10 on my Host and Client Computer, I receive a blank (white) screen when opening the Firefox browser on my Host Computer.

Chrome works fine.

Any suggestions?
4 REPLIES 4
AshC
LogMeIn Contributor

Re: Firefox Browser Window Blank Windows 10 Host

Hi Russell,
Was this in relation to GoToMyPC connections?  If so, have you completely uninstalled the software before testing again?

Russell Dixon
New Contributor

Re: Firefox Browser Window Blank Windows 10 Host

Yes, this is in relation to GoToMyPC connections.  I'll try to uninstall and reinstall the software on the Host.
Claire Marie
New Contributor

Re: Firefox Browser Window Blank Windows 10 Host

Same problem here and in other apps. Did you ever get an answer for this?
AshC
LogMeIn Contributor

Re: Firefox Browser Window Blank Windows 10 Host

If you have this problem specifically in Firefox, you can try disabling acceleration in that browser specifically to see if helps:  https://support.mozilla.org/en-US/kb/performance-settings?as=u&utm_source=inproduct

If the issue is affecting all applications, I would next visit the website of your Host computer manufacturer to confirm all video drivers are up to date.