Forgot password still havent gotten a link to reset password

[Desire]

Forgot password, clicked forgot password. Still not email with reset link.

[AshC]

Hi Desire,
Sorry for the delay!
I checked to confirm that your email was not being blocked.  Did you double-check your email's spam filter to see if the GoToMyPC emails are being caught there?

[Gilley14]

Please help. I do not receive any emails to reset passwords. Yes I check my spam. Thanks

[AshC]

@Gilley14  You can call into Customer Support at any time to have your email checked on our Bounce Filter.  Let me know in a Private Message if you cannot reach them.