cancel
Showing results for 
Search instead for 
Did you mean: 
Desire
New Contributor

Forgot password still havent gotten a link to reset password

Forgot password, clicked forgot password. Still not email with reset link.
3 REPLIES 3
AshC
LogMeIn Contributor

Re: Forgot password still havent gotten a link to reset password

Hi Desire,
Sorry for the delay!
I checked to confirm that your email was not being blocked.  Did you double-check your email's spam filter to see if the GoToMyPC emails are being caught there?

Gilley14
New Contributor

Re: Forgot password still havent gotten a link to reset password

Please help. I do not receive any emails to reset passwords. Yes I check my spam. Thanks
AshC
LogMeIn Contributor

Re: Forgot password still havent gotten a link to reset password

@Gilley14  You can call into Customer Support at any time to have your email checked on our Bounce Filter.  Let me know in a Private Message if you cannot reach them.