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GoToMyPC crashes on Samsung Galaxy 7 Edge

When attempting to use GoToMYPC on a Samsung Galaxy 7 Edge, all is well when logging into GoToMyPC (which we do via OneLogin), but when then trying to connect to a particular computer, GoToMyPC crashes (closes itself). Is there a solution?
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LogMeIn Contributor

Re: GoToMyPC crashes on Samsung Galaxy 7 Edge

Hi there,
Sorry for the mobile crash!

Did you pre-install the GoToMyPC app through your setup app store?
Has GoToMyPC ever worked from this device before?  If so, could you test again on a different network / wifi connection?