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New Contributor

Host PC not showing up in My Computers

As the administrator I have access to all of the PC's using Go To MY PC.

 

2 PC's are not showing, but if I go to the users it shows the PC's there.  How do I get access to the 2 missing PC's?

 

The users that have access to the 2 PC's do see them.

 

Thanks

 

Pat

3 REPLIES 3
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LogMeIn Contributor

Re: Host PC not showing up in My Computers

Hi Pat,

Are you certain these Host PCs are online when you go to search?

How about when you run a report for the affected members?

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New Contributor

Re: Host PC not showing up in My Computers

I know it is online because the user can still access it.

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LogMeIn Contributor

Re: Host PC not showing up in My Computers

Are you able to reinstall the Host software on the affected machines?