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New Contributor

How do I uninstall the GoToMyPC software?

Remove Go to My PC software from my computer
11 REPLIES 11
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LogMeIn Manager

Re: How do I uninstall the GoToMyPC software?

Hi Bryan,

To uninstall GoToMyPC: 
 
1.  Click Start
2.  Click Control Panel
3.  Click Add and Remove ProgramsPrograms and Features or Uninstall a Program
4.  Find GoToMyPC in the list
5.  Click Change/Remove or Uninstall

https://support.citrixonline.com/en_US/GoToMyPC/knowledge_articles/000017644?title=Uninstall+GoToMyP...
Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: How do I uninstall the GoToMyPC software?

Glen's response did not work for me as both Modify and Uninstall buttons were greyed out. What worked is that I did a right click on the App tile and select Uninstall.
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New Contributor

Re: How do I uninstall the GoToMyPC software?

Mine won't uninstall because the file is corrupt 
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New Contributor

Re: How do I uninstall the GoToMyPC software?

In my case, both the Modify and Uninstall buttons are also greyed out, AND a right-click doesn't work. So, how do I get rid of GoToMyPC?
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LogMeIn Contributor

Re: How do I uninstall the GoToMyPC software?

Hi JEM,
Are you also able to remove different, non GoTo applications from your system?  It sounds like there may be either an access level problem, or a system malfunction, as what you're seeing isn't normal for an administrator level User account.

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New Contributor

Re: How do I uninstall the GoToMyPC software?

Hi,

Yes, I removed several software programs earlier today. It's just GoToMyPC that refuses to uninstall! Guess I'll contact my techie if you don't have a suggestion.
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LogMeIn Contributor

Re: How do I uninstall the GoToMyPC software?

Sorry to hear about that.

Here's an option direct from Microsoft:  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

And here's an internal fix-it app that we designed for GoToMyPC users ourselves (Windows only).

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New Contributor

Re: How do I uninstall the GoToMyPC software?

This doesn't work. I tried on two computers the uninstall option is greyed out. WHen I downloaded and tried the uninstall program it just updated the install and removed nothing.

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New Contributor

Re: How do I uninstall the GoToMyPC software?

and the downloadable "uninstall program just updates the install and removes nothing.