How do I uninstall the GoToMyPC software?

[pashcroft]

The uninstalll is greyed out and the downloadable uninstall program just updates the install

[GlennD]

Hi,

If you use Windows 10, when you search Add/Remove Programs it opens a new Apps and Features panel which looks like the right panel but actually its not. What you want to do is open your Settings from the Start menu and then type in Programs and Features, this will display the correct panel for uninstalling applications from your PC and allow you to remove GoToMyPC.

[amy20]

it's greyed out, like everyone is saying, clicking on "uninstall" does nothing.

[AshC]

@amy20  Are you the administrator on this PC where GoTo is installed upon? 

Does GoToMyPC appear in your Doc / System Tray when the PC is rebooted?

[amy20]

Solved. Downloaded the troubleshooter from Microsoft. Computer is still slow, but gotomypc is now acquitted. 🙂