Title says it all. Even the "dont ask again" box on the new BT AV ad only applies per computer, so I still have to click it 3-4 times per day. This doesn't seem like any way to treat a customer, forcing them to continually deal with ads for your other service. I can tell you one thing, Logmein, Inc - because you force me to deal with these ads, I will CERTAINLY not be using LastPass or Bitdefender AV. Was that your goal? To make me hate those services? If so, job well done.
@cameronjpu I apologize for the annoyance, and believe we should be able to disable that messaging soon. ETA currently is about 3 weeks for this switch to finalize.
Thanks for your patience.
Man I hope so - I complained bitterly about the LastPass junk for weeks before giving up when it became clear that no one cared if I was happy or unhappy. I'll believe it when I see it happen.
During some testing we were only able to make the request repopulate if using a private browsing experience. So in your case you may have a security plugin / browser app that is mimicking this behavior?
Ha! No. I am using normal browsers on dozens of computers as I move around the DC area throughout my work day, FIXING COMPUTERS. I am an IT professional.
Your ANNOYING come-on for a product I DONT WANT comes up every time I log in on a new computer where I haven't before told it I DONT WANT TO SEE IT AGAIN.
God you guys are terrible. I am working hard to find a product I can use to replace gotomypc functionality. I hope your effort to get me to use your stupid AV and password managers are worth losing someone paying $400+ per year.
Add me to the list of upset IT admins. I don't see these popups myself, but my end users do and each inquiry is a ticket. "Your host computer is safe" I have to say to each one asking me so they could be reassured. "Are you sure?" some ask. "Yes, it's just an ad from LogMeIn" I try again to reassure. The one boss-woman retorted, "But don't we pay for GoToMyPC?" Anyone at LogMeIn reading any of this?
We are working on a way for Admins to disable these ads completely. Hopefully just a few days away. I'll update everybody as soon as I hear more.
Thanks for your patience.
Hello everyone, and thanks for waiting.
I should have a solid ETA in a few days, and expect the admin tool release shortly afterwards.