How to un-install upgrade?

[jleighto]

Hello all,

One of the users in my network is having their connection drop when using GoToMyPC. She is on version 10.3 and I'd like to roll her back to 10.2 and see if this solves her problem.

I can't find instructions anywhere to roll back a version. 

Thanks!

[AshC]

Hi there,

I'm afraid you cannot set a GoToMyPC version for specific host PCs yourself, though Customer Support can assist further with this request.