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LogMeIn Contributor

Re: I can log in but can't connect to any of my PCs. But only from this network. It works fine els

@mariloudeang  If you have a few minutes when at the Host, you can try these steps to troubleshoot further:

  1. Visit the GoToMyPC Screen Blanking Configuration Tool on the host computer
  2. Download GoToMyPC_Screen_Blanking_Configuration_Tool_LMI.bat
  3. Right click GoToMyPC_Screen_Blanking_Configuration_Tool_LMI.bat
  4. Click Run as administrator
  5. Click Yes when User Account Control asks if you want to run the file.
  6. Wait while the tool gathers diagnostic information
  7. Press the number between 1 and 4 that best suits your screen blanking needs.
  8. Press Enter
  9. Wait while the tool performs the requested operation
  10. Press any key to continue
  11. Press 6
  12. Press Enter