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I purchased monthly plan by mistake while I was tr...
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Guru1
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I purchased monthly plan by mistake while I was trying for trial version.
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I purchased monthly plan by mistake while I was trying for trial version. Can I get refund as I just wanted to try GoToMyPc first and then purchase.
- I clicked on trial link and followed the steps and I was under the impression that the billing would start after 14 days of trial.
09-19-2017
08:30 PM
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Michael16
Retired LogMeIn Contributor
Re: I purchased monthly plan by mistake while I was trying for trial version.
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Hi Guru, if this purchase was made today, we can cancel and refund the plan. What email did you use to purchase?
09-19-2017
08:51 PM
Michael16
Retired LogMeIn Contributor
Re: I purchased monthly plan by mistake while I was trying for trial version.
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I found your account was tied to the same email you used to register for these forums. I've cancelled and credited your account. You can now sign-up for the trial :).
09-19-2017
08:54 PM