I purchased monthly plan by mistake while I was trying for trial version.

[Guru1]

I purchased monthly plan by mistake while I was trying for trial version. Can I get refund as I just wanted to try GoToMyPc first and then purchase.

- I clicked on trial link and followed the steps and I was under the impression that the billing would start after 14 days of trial.

[Michael16]

Hi Guru, if this purchase was made today, we can cancel and refund the plan. What email did you use to purchase?

[Michael16]

I found your account was tied to the same email you used to register for these forums. I've cancelled and credited your account. You can now sign-up for the trial :).