Can you please provide some more details? Are you clicking on the connect button and it tries to connect but eventually times out? What kind of network are you on?
I am in Dongguan area, close to shenzhen China. I using China Telecom.
I use my desktop PC to connect to my Hong Kong desktop PC.
I logged into gotomypc.com, logged in and press "Connect" to my HK PC.
Then launch Gotopener, downloaded and opened.
Then it said " hjost computer to connect" then just keep running and no response.
@gonespeed If GoToMyPC used to work for you before, and you have anyone at the problem Host computer that won't connect, you can run a trace to 'poll.gotomypc.com' to see what the path looks like, noting any packet loss points and/or longer connection times.