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leon4
New Contributor

Re: "GoToMyPC Viewer Quit Unexpectedly"

I have the same issue.

I have tried everything.

What is the solution?

6 REPLIES 6
leon4
New Contributor

Re: "GoToMyPC Viewer Quit Unexpectedly"

What was the solution for this issue?
I also have the same issue.

I have tried everything.

It is only happening on 1 computer.

When it connects it says "GoToMyPC Viewer Quit Unexpectedly"

Abhishek Yadav
GoTo Contributor

Re: "GoToMyPC Viewer Quit Unexpectedly"

Hi @leon4 ,

 

The issue is now fixed completely. There could be some exceptional cases like yours, which can also be fixed by upgrading to new version of G2P app. Please DM me your email address, and I will have to set it up for you.

 

Regards,

Abhishek

leon4
New Contributor

GoToMyPC Viewer Quit Unexpectedly

"GoToMyPC Viewer Quit Unexpectedly"

Trying to launch the GoToMyPC tool on a mac.  Get the same error message every time "GoToMyPC Viewer Quit Unexpectedly".

 

I updated my Mac & its still happening. I updated to Mac OS Monterey & it still happens. 

I even uninstalled gotomypc on all computers and cleaned it and reinstalled and it still happens.

It is only on this computer.

I get "GoToMyPC Viewer Quit Unexpectedly" & the viewer crashes & closes.

Please help.

 

AshC
GoTo Moderator

Re: GoToMyPC Viewer Quit Unexpectedly

@leon4  I believe your issue is related to this thread.  Can you please check for an update on the affected Mac host to see if this resolved the problem? 

 


Ash is a member of the GoTo Community Care Team.

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leon4
New Contributor

Re: "GoToMyPC Viewer Quit Unexpectedly"

I had support at Gotomypc update my account to download the latest Gotomypc software. I restarted my computers and it still will not work.

 

The viewer crashes & displays: GoToMyPC Viewer quit unexpectedly.

leon4
New Contributor

Re: "GoToMyPC Viewer Quit Unexpectedly"

I uninstalled gotomypc and restarted & mygotomypc viewer continues to crash. I am using a Mac.

I even downloaded the latest Mac OS operating system and it continues to happen.

I am able to use another Mac & that gotomypc viewer does not crash.