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New Contributor

Screen not blanking out on host

Recently, for no reason the host screen will not black out when selected in the preferences. I tried uninstalling gotomy pc and reinstalling but it did not fix the problem. Nothing had changed with the host to casue this to happen. Any suggestions?

Thanks

2 REPLIES 2
New Contributor

Re: Screen not blanking out on host

I am seeing a similar problem since upgrade to Windows 10 on multimonitor system (3 monitors).

Only the main screen blanks.   The other monitors do not blank.

 

LogMeIn Contributor

Re: Screen not blanking out on host

Hey folks, I apologize for the screen blanking problems.

 

We have a ticket up to resolve the issue in a future release.  As soon as I have more information I'll update this thread.