So far this morning three of my company's gotomypc users have reported that the text message code hasn't been sent or come through when they tried to log into gotomypc. The automated phone service worked but no sign of the text code.
I am aware that the text code is an older option and that one-touch authentication is available now but these are users who have objected to adding more apps to their phone.
@J.1 I'm sorry to hear about the failure of SMS codes. Is this problem still affecting users there?
If so, then Customer Support can email the affected users instead of GoTo sending another SMS attempt.