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Very Slow Host Response on a Mac

We have GoToMyPC installed on a brand new Mac with macOS 10.13.4 It takes the host computer 10-12 seconds to respond to any command. It is running GoToMyPC Version 10 (2324). We have already tried rebooting the host, as well as uninstalling and re-installing the software. Neither fixed the problem. What can be done to resolve the issue?

1 REPLY
LogMeIn Contributor

Re: Very Slow Host Response on a Mac

Hi Clay,

I'm sorry to hear about those connection delays.

 

Is your Mac Host directly connected to your LAN, or through Wifi?  Have you tested both?