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New Contributor

Why won't the screen capture functionality work on a GoToMyPC screen?

How do I "print screen" of the screen I am seeing in GoToMyPC on my PC? The "print screen" functionality does not work on the screen I am seeing in GoToMyPC.

Thank you for your assistance.
4 REPLIES 4
New Contributor

Re: Why won't the screen capture functionality work on a GoToMyPC screen?

I completely agree - this is critically important as my organization uses GoToMyPC to share work across geographic distances. Please help us solve this challenge!
LogMeIn Manager

Re: Why won't the screen capture functionality work on a GoToMyPC screen?

Please open your GoToMyPC Preferences > Viewer Tab and select "Pass Windows keys to Host".



When you hit Ctrl + Print Screen on your keyboard, make sure that the GoToMyPC Viewer window has focus, otherwise the command will be passed to your Client PC.
Glenn is a member of the LogMeIn Community Care Team.

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New Contributor

Re: Why won't the screen capture functionality work on a GoToMyPC screen?

how about an option for Ctrl + Alt + Print Screen to only copy the top most item on the screen?
New Contributor

Re: Why won't the screen capture functionality work on a GoToMyPC screen?

I was able to use PrintScreen, then copy the clipboard to a Word document on the host PC. I then used the file transfer to transfer theWord doc (and the captured image) to my remote location.