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andyarace
New Contributor

Re: file transfer freezes after a few files.

Thanks for your advice, I'm following up with AshC.

Agtech
New Contributor

Re: file transfer freezes after a few files.

I continue to have this problem and need help

AshC
LogMeIn Contributor

Re: file transfer freezes after a few files.

@Agtech Sorry about that. 

Are there any GoToMyPC updates available for the Host PC? 

Can you confirm what version is installed, and upon which operating systems you're seeing the transfer freeze? 

 

Agtech
New Contributor

Re: file transfer freezes after a few files.

Computer says host is up to date.

 

Version 10.2

 

 

Agtech
New Contributor

Re: file transfer freezes after a few files.

Can anuone help with this issue, it is very frustating

larryincmh
Active Contributor

Re: file transfer freezes after a few files.

Send a private message to AshC who you will find in this thread. I think there is some tweak they can do to correct it. It's worked for me whatever they did. They turn off some throttling thing I'm not sure.

Agtech
New Contributor

Re: file transfer freezes after a few files.

Thanks Larry, I appreciate your response

 

EMS_Tampa
New Contributor

Re: file transfer freezes after a few files.

I am having the same problem.  Please help. 

andy1966
New Contributor

Re: file transfer freezes after a few files.

From memory it was resolved by the GoToMyPC support team applying a patch solution on their side.

 
Hope this helps.

Andy
EMS_Tampa
New Contributor

Re: file transfer freezes after a few files.

I am still have the issue every time I try and use file transfer.  I have the latest version of software.  Really need this resolved.