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how to remove gotomypc subscriptiono logmein hamachi

I had a subscription with Logmein Hamachi and then it was canceled.
Now I don't understand why Gotomypc is charging for a service that I have not requested.

1 REPLY 1
LogMeIn Contributor

Re: how to remove gotomypc subscriptiono logmein hamachi

Hi Jose,

I'm afraid the only way to sign up for GoToMyPC is by manually entering your billing information yourself.  If the subscription is unwanted (maybe from a trial you had previously), simply log into your online account (www.gotomypc.com) and follow these instructions to disable the renewal:  https://support.logmeininc.com/gotomypc/help/how-do-i-cancel-my-gotomypc-account-1090042211