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Michael Smith11
New Contributor

iMac 5k accessed from MacBook Air Tray does not display

Using latest version of GoToMyPC Corporate on iMac with Big Sur and 5K display. Accessing the iMac from a MacBook Air the tray on the host iMac disappears. 

‎07-01-2021 08:35 AM
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AshC
GoTo Manager
GoTo Manager

Re: iMac 5k accessed from MacBook Air Tray does not display

Hi Michael,

Can you say if the view improves when you lower the resolution of the Host computer? 


Ash is a member of the LastPass Community Care Team.

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‎07-02-2021 12:24 PM
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Michael Smith11
New Contributor

Re: iMac 5k accessed from MacBook Air Tray does not display

I was able to get GoToMyPC to work with the lowest resolution offered on our 5k iMac 27".

‎07-06-2021 12:18 PM
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