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Michael Smith11
New Contributor

iMac 5k accessed from MacBook Air Tray does not display

Using latest version of GoToMyPC Corporate on iMac with Big Sur and 5K display. Accessing the iMac from a MacBook Air the tray on the host iMac disappears. 

GoTo Moderator

Hi Michael,

Can you say if the view improves when you lower the resolution of the Host computer? 

Ash is a member of the GoTo Community Care Team.

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Michael Smith11
New Contributor

I was able to get GoToMyPC to work with the lowest resolution offered on our 5k iMac 27".