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unable to change credit card into

Every time I try to change my credit card info I get the screen below. I have spent 5 hours on the phone with customer service and they have been unable to resolve the problem.  I have tried 3 different browsers and cleared all the cookies but nothing works .  A change of credit cards over the phone is not allowed so how can I change my credit card info .............. I'm very frustrated

billing error.JPG

2 REPLIES 2
LogMeIn Contributor

Re: unable to change credit card into

Is it under GoToMyPC account  Or LogMeIn Pro ?

LogMeIn Contributor

Re: unable to change credit card into

 

@mblacpa  Were you able to receive any help from Customer Support?