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cs_webinar
New Contributor

Firefox Support

We have a customer, who complained about gotowebinar.

User requirements: Firefox only without download. From this customer we learnt:

 

1. Firefox support insufficient

This website confirms that Firefox does not support sound, when watched within the browser. This insufficient support is a bit surprising. Do you plan to change this?

2. Communication is insufficient

When customers receive their invitation after registering, system requirements are provided. However, there is no mention of it that sound cannot be played. I find this for customers misleading.

 

1 REPLY 1
KateG
GoTo Moderator

Welcome to the Community @cs_webinar  It can be a bit complicated.  Here's a rundown: 

Kate is a member of the GoTo Community Care Team.

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