cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Hi, I need to refund sales tax as we are education institution? How I can do that?

Hi, I need to refund sales tax as we are education institution? How I can do that?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Respected Contributor

Re: Hi, I need to refund sales tax as we are education institution? How I can do that?

Each state has different rules and forms to fill out.  For future purchases, find the right form and send that to the folks at GoTo. 

 

GoTo might not be able to refund past taxes paid. You might have to fill out a different form and file that with your state to get the taxes refunded.

 

Each state is different. Check with your state to find out the rules.

View solution in original post

5 REPLIES 5
Highlighted
Respected Contributor

Re: Hi, I need to refund sales tax as we are education institution? How I can do that?

Refund sales tax that was accidentally paid by a webinar Attendee?

Highlighted
New Contributor

Re: Hi, I need to refund sales tax as we are education institution? How I can do that?

 

Hi,

We used to have GoToWebinar Pro subscription for three months and each month there were  tax applied,

PA STATE TAX – 6%

PA COUNTY TAX – 1%

I want to check if I can refund the tax since we are exempt university?

Thanks

 

Highlighted
Respected Contributor

Re: Hi, I need to refund sales tax as we are education institution? How I can do that?

Each state has different rules and forms to fill out.  For future purchases, find the right form and send that to the folks at GoTo. 

 

GoTo might not be able to refund past taxes paid. You might have to fill out a different form and file that with your state to get the taxes refunded.

 

Each state is different. Check with your state to find out the rules.

View solution in original post

Highlighted
New Contributor

Re: Hi, I need to refund sales tax as we are education institution? How I can do that?

Thanks

 

Highlighted
LogMeIn Contributor

Re: Hi, I need to refund sales tax as we are education institution? How I can do that?

@ranam  Make sure you call into Customer Support directly to request exemption.  The process takes a few days for the team to review and complete, and you won't be charged moving forward.