Forum Discussion

ranam's avatar
ranam
New Contributor
5 years ago

Hi, I need to refund sales tax as we are education institution? How I can do that?

Hi, I need to refund sales tax as we are education institution? How I can do that?  
  • Chris Droessler's avatar
    Chris Droessler
    5 years ago

    Each state has different rules and forms to fill out.  For future purchases, find the right form and send that to the folks at GoTo. 

     

    GoTo might not be able to refund past taxes paid. You might have to fill out a different form and file that with your state to get the taxes refunded.

     

    Each state is different. Check with your state to find out the rules.

ranam's avatar
ranam
New Contributor

 

Hi,

We used to have GoToWebinar Pro subscription for three months and each month there were  tax applied,

PA STATE TAX – 6%

PA COUNTY TAX – 1%

I want to check if I can refund the tax since we are exempt university?

Thanks

 

Chris Droessler's avatar
Chris Droessler
Respected Contributor
5 years ago

Each state has different rules and forms to fill out.  For future purchases, find the right form and send that to the folks at GoTo. 

 

GoTo might not be able to refund past taxes paid. You might have to fill out a different form and file that with your state to get the taxes refunded.

 

Each state is different. Check with your state to find out the rules.

  • ranam's avatar
    ranam
    New Contributor
    5 years ago

    Thanks

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      ranam  Make sure you call into Customer Support directly to request exemption.  The process takes a few days for the team to review and complete, and you won't be charged moving forward.