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SMAU_OT
New Contributor

I can't find my GTW recording!

Hi, I hosted a GoToWebinar 1 day ago. I recorded it. It had me convert it. It does not appear in my "Video" recordings section. It is not in the download section of my PC. Can I still get my recording? Is it gone? It's only been 24 hours... HELP

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: I can't find my GTW recording!

Hi @SMAU_OT 

The location of your recording depends if you stored it in the GoTo cloud, or on your local HD:   https://support.goto.com/webinar/help/locate-recording-files-g2w040025 

 

You can also set a preferred local storage location in the GoTo desktop app settings if needed. 

View solution in original post

1 REPLY 1
AshC
LogMeIn Contributor

Re: I can't find my GTW recording!

Hi @SMAU_OT 

The location of your recording depends if you stored it in the GoTo cloud, or on your local HD:   https://support.goto.com/webinar/help/locate-recording-files-g2w040025 

 

You can also set a preferred local storage location in the GoTo desktop app settings if needed. 

View solution in original post