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Ken4
Contributor

Registration Server Issues, please try again later

Hello, 

 

We have a ton of big webinars this week and this server issue pop up has shown a few times. Just wonder if that's because we're having 400 to 600 all register in the last ten minutes each time we've seen this?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Ken4
Contributor

Re: Registration Server Issues, please try again later

The ones who reported this server pop up where all from the same org. So I had them get off their VPN, that fixed it. 

Thanks 

View solution in original post

2 REPLIES 2
AshC
LogMeIn Contributor

Re: Registration Server Issues, please try again later

Hi Ken,

There is an upper limit on the number of registrations that can occur simultaneously for an event, however 4-500 within 10 minutes of your event should not be a problem.  If this continues, please give us an affected webinar ID to check internally. 

Ken4
Contributor

Re: Registration Server Issues, please try again later

The ones who reported this server pop up where all from the same org. So I had them get off their VPN, that fixed it. 

Thanks 

View solution in original post