when i´m the presenter (not the organizer) and sharing my screen, why am i not able to see a poll? Or more important the poll result? It is necessary for my presenter to respond on the results but its not working, they can´t see the results.
This Problem only occours on Windows machines by the way, when the presenter is using a mac it works fine!
Is there any way to fix this problem?
Solved! Go to Solution.
Right-- that term can apply to Panelists or Organizers, but only Organizers can currently launch and 'see' the Polling questions.
We have an 'Ideas' thread open on the Community should you wish to comment or follow this development nomination: https://community.logmein.com/t5/GoToWebinar-Community-Ideas/Improve-the-way-a-webinar-Presenter-see...
If you are the Presenter in the webinar you will see the Poll results in the GoToWebinar control panel as they come in, and the totals before you close the Poll and share the results.
We tried this on multiple occasions, but the Presenter in the webinar can not see the Poll results in the GoToWebinar control panel as they come in, and the Presenter can not see the totals before the organiser closes the Poll and shares the results. Only pannelists and the organiser can see this, but the Presenter can NOT.
Polling results are considered private to Organizers until they are shared with the entire audience. Once this is done then all Panelists will be able to see the polling results.
It appears the OP said the Panelists and Organizers can see the polling data, but the Presenter cannot. Earlier the OP said this is a Windows problem, but not a problem on the Mac.
Presenters can NOT see the poll questions and they can NOT see the results, unlike the audience. This is very unpractical, and currently the only solution seems to be to make the presenter organiser, which is obviously something we would like to avoid.
Thanks for your patience everyone. We have reproduced this behavior internally on some Windows machines and will work to resolve it as soon as possible. Once the Organizer shares the polling results, both Mac and Windows Panelists should be able to see them.
@LLL1 Is this presenter a Panelist or Organizer themselves?