The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Webinar Analytics is Missing
We hosted a webinar on 3-31-2020 and it's not showing in our analytics. I need help to resolve this. Thanks! Webinar ID 709-200-947
fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting. Please subscribe to the status page for updates: https://status.gotomeeting.com/
It's solved!
I can't see mine either, we hosted a webinar this afternoon 1:30-3 EDT.
And when I look at past webinars, it's showing 0 attendees, which is very concerning. I really hope my data wasn't lost.
Hi Jonathan Spence kdurigan Borchers ,
We continue to investigate the cause of this data management issue, and hope to have a full resolution soon. Please subscribe to the status page for updates: https://status.gotomeeting.com/
I'm still not seeing my two most recent webinars (at 1:00 and 3:00)... my 10:00 just popped. How long should it take to have these reports available?
My 11:00 just poped.
I did one in February and the results came out immediately.
I believe the system may be overloaded this last weeks...
As you can imagine, we have placed a very high importance on the security of your information, and are working tirelessly to ensure all of it is fully recovered. Due to the scope of this issue the time frame may take several days to complete. I thank you for your patience.
