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Active Contributor

Webinar Analytics is Missing

We hosted a webinar on 3-31-2020 and it's not showing in our analytics.

I need help to resolve this. Thanks!

Webinar ID

709-200-947

 

1 ACCEPTED SOLUTION

Accepted Solutions
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LogMeIn Contributor

Re: Webinar Analytics Missing

@fourthlink We are still investigating an earlier issue where some webinars have long delays with reporting.  Please subscribe to the status page for updates:  https://status.gotomeeting.com/ 

View solution in original post

29 REPLIES 29
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New Contributor

No analytics for recent webinar

hey team, is there some sort of waiting period for webinar analytics? Webinar ended over an hour ago and still no analytics.

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Active Contributor

Re: No analytics for recent webinar

same.  since this morning.

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Active Contributor

Re: Webinar Analytics is Missing

It's solved!

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Active Contributor

Re: Webinar Analytics is Missing

I'm still not seeing my two most recent webinars (at 1:00 and 3:00)... my 10:00 just popped.  How long should it take to have these reports available?

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New Contributor

Re: Webinar Analytics is Missing

I can't see mine either, we hosted a webinar this afternoon 1:30-3 EDT.

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Active Contributor

Re: Webinar Analytics is Missing

My 11:00 just poped.

I did one in February and the results came out immediately.

I believe the system may be overloaded this last weeks...

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New Contributor

Re: No analytics for recent webinar

I'm having the same issue, we hosted a webinar this afternoon 1:30-3 EDT.

Active Contributor

Re: Webinar Analytics is Missing

And when I look at past webinars, it's showing 0 attendees, which is very concerning.  I really hope my data wasn't lost.

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Active Contributor

Re: No analytics for recent webinar

Same problem here. No analytics for our webinar yesterday evening or for the webinar this afternoon.