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Chris_CGN's avatar
Chris_CGN
New Contributor
6 years ago
Solved

Webinar Registration Link now leads to my cloud recording?

Hey there. If someone clicks on the GTW-registration link after the webinar has ended, they can view the recording. But i dont want that ... So, how can I prevent customers from seeing my recordings?...
  • AshC's avatar
    AshC
    6 years ago

    Chris_CGN  The only way for an old registration link to lead to a cloud recording is if that scheduled webinar had checked the feature for 'send new registrants to the recording' on the emails customization section. 

     

    ** We plan to change the default behavior for this in the future.

Menk's avatar
Menk
New Contributor
6 years ago

Hi,

We have a use case where we want to host a live webinar and will share webinar registration links via our own customized emails weeks before its scheduled with our users.
As soon as our session of the Live webinar is over, we want the users to still be able to watch the webinar on demand using the same registration link which was shared with them earlier through email to watch the recording of the live session.
We will be using GOTOwebinar APIs to fetch the attendees and registrants of the webinar live session and the on demand recording later.

I understand that we have simulated live option where we can create another event and add the recording from the live webinar as an on demand event. But in this process the registration link shared with the users will change and we do not want that as the emails would already be sent. Is there any way to create a live session which will then  be converted to an ondemand session Or can two events have same link somehow?
Our goal is to share just a single registration link with the user where he can join a live  in person session and incase he missed that can watch recorded version of it on demand. 

Could you give us ideas if we are missing out on something here.
Looking forward to hearing from you.


Thanks!
Menk Sareen

 

    • Menk's avatar
      Menk
      New Contributor
      6 years ago

      Hi GlennD ,

      Thanks for your reply. I wanted to know 2 things here:

      1. Will this work for new registrants? Like once the live webinar is over, Can new users register using the registration link shared with them earlier and watch the webinar recording ? I believe this feature is only for those registrants who registered earlier but could not watch the webinar in session. But our use case allows attendees to come in any time after the webinar and watch it (on demand).

      2. Does the recording viewers go into the attendees? We want to get all viewers as our attendees?

       

      Let us know in case there is any other way possible. Or if add video after session will work as on demand video and we will be able to fetch the attendees through developer APIs. 

       

      Thanks!
      Menk.

       

      • GlennD's avatar
        GlennD
        GoTo Manager
        6 years ago

        Hi Menk,

         

        Yes, people registering after the live webinar will be taken to the recording and their registrations will go into your reports. I highly recommend our training resources for new GoToWebinar customers. https://embark.logmeininc.com/#gotowebinar