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Forum Discussion
Solved
the number of attendees by Phone
How can I find out how many attendees were in webinar by Phone?
Hi,
Only webinar attendees that join using our software are captured for our attendee report. If an attendee only dials into the audio of a webinar they will not be listed in any reporting.While we keep phone records for 24 hours after an event for troubleshooting purposes, there isn't a way to automatically associate a phone number with a registrant.
Hello.
Is there any way to identify a caller who dials in as an attendee in GoToWebinar? I see that there is a setting to do so for GoToMeeting, but it does not seem to apply to GoToWebinar. I need to confirm if this is the correct behavior.
Thanks!
That is normal, though it has been discussed here a lot.
- Thanks. This was confirmed with a support call as well.
