Hi, I can't renew my Hamachi subscription. I go to my netwok list, click on the green button "buy Hamachi subscription", and it takes me to the same page, https://secure.logmein.com/Central/Central.aspx
My user email is(removed for privacy -GlennD) . Thanks
That is your LogMeIn account page where you can sign in and repurchase.
On the My Networks page, click Edit next to the network you want to work with. Result: The Edit Network page is displayed.
Select the Subscription tab. Your current subscription is selected.
Select a subscription type that you want to use or purchase.
Switch to the selected subscription:
Click Change subscription if you have already purchased the selected subscription
Click Buy subscription to purchase a new subscription and follow all instructions
Glenn is a member of the GoTo Community Care Team.
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Thanks for your reply. I already tried that; when I click on the green button at the bottom to purchase, it takes me back to the my networks page (tried with different browsers).
@rafa_flores I have submitted a support ticket for you and asked that you be sent an eQuote link to help you renew.
Glenn is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!. Do you want a new feature added? Make sure you Kudo (vote) for the Idea
I see that support sent you an email on January 13th, it may have gone into your SPAM folder. I will ask them to send it again, please make sure that email from @goto.com is allowed in any spam filters you have.
Glenn is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!. Do you want a new feature added? Make sure you Kudo (vote) for the Idea
Hi, For some reason, I am not receiving the emails sent to me, and I still have not been able to renew my subscription. Would it be possible to be sent that email to my email address ma.saavedra@gmail.com instead?
